SAP Software Solutions introduced development in the machine learning abilities of SAP® Leonardo established on its improved SAP Conversational AI service, which will allow main firms to easily create more sophisticated corporate conversational bots. SAP also introduced an intelligent robotic process automation (RPA) investment, which is planned to assist SAP systematize repetitive processes throughout its portfolio.
“With intelligent robotic process automation, our customers will be able to achieve the high automation level necessary to become an intelligent enterprise”
Juergen Mueller, Chief Innovation Officer at SAP, claimed. “Machine learning acts here as the brain that is managing exceptions and guides the RPA bot to execute on desired processes. With our enterprise-grade offer for SAP Conversational AI, we have taken a step further than our previously announced industry-specific packaged bots. The expansion allows customers to automate their customer support with chat bots. These updates, together with new smart analytics capabilities, are the next big milestone to bring intelligence to our customers.”
SAP Leonardo Machine Learning (ML) presents smart solutions that allow developers to design, consume and scale ML according to their requirements. With its enterprise-grade initiative, SAP Conversational AI converts into a high-performing and fast bot developing facility. Firms are able to release powerful customer support bots to speedily increase their production. Enterprise-grade offer, accessible by the end of October, is maintained by the release of five attributes.
Moreover, SAP keeps on investing in machine learning abilities for data experts to allow them build their own ML models and train these customized models in the latest available ML services. This is part of SAP’s plan to provide one solution for a combined ML experience throughout SAP offering, with availability of main open source ML tech. This way out aims on supporting easy integration of ML models at broad level and into production mode, releasing the burden of IT firms that controls the lifecycle and deployment of ML into their corporate environments.
For the rest of the year, the following latest ML services are on the plan:
- Customizable image segmentation
- Scene text recognition
- Cloud text-to-speech by Google
- Customizable text feature extraction
- Cloud speech-to-text by Google
By November 2018, SAP has planned to release machine learning offering on the Google Cloud Platform (GCP), as a part of its collaboration with Google. This will allow the users to use SAP Cloud Framework and GCP collectively to develop apps for a smart business. Google and SAP are still partnered to supply more services for SAP Cloud Platform.
To enhance enterprise productivity and decrease expensive, manual and repetitive work, SAP will grow it ML services with “intelligent robotic process automation” – the mixture of machine learning, conversational Artificial Intelligence and AI robotics process automation in a complete one automation package.
First product, a robot infrastructure for SAP S/4HANA®, is planned to be available by early 2019.